These Terms of Service (“Terms”) form a legally binding agreement between Prana ATX LLC (“Company,” “we,” “our,” or “us”) and any individual or entity (“Client,” “you,” or “your”) accessing or using our website, services, programs, communications, or wellness offerings.
These Terms apply to all services, wellness programs, consultations, educational content, memberships, appointments, SMS communications, and engagements provided by Prana ATX LLC through Prana Wellness.
1. Acceptance of Terms
By accessing our website, booking services, submitting forms, opting into communications, or using our services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, you should not use our website or services.
2. Description of Services
Prana ATX LLC provides wellness-related services, educational resources, consultations, events, programs, and related offerings through our website and associated communication channels.
Services may be modified, updated, suspended, or discontinued at any time without prior notice.
3. Eligibility
You must be at least eighteen (18) years old to use our services, submit forms, or receive communications from us.
By using our services, you represent and warrant that you meet this requirement.
4. Appointments and Payments
Certain services may require advance scheduling or payment.
By booking an appointment or purchasing a service, you agree to:
- Provide accurate billing and contact information
- Pay all applicable fees and charges
- Comply with cancellation or rescheduling policies communicated at the time of booking
We reserve the right to refuse or cancel services for suspected fraud, misuse, inappropriate conduct, or nonpayment.
5. SMS Messaging Terms & A2P Compliance
By providing your phone number and explicitly opting in, you consent to receive SMS communications from Prana ATX LLC related to:
- Appointment confirmations and reminders
- Wellness service updates
- Customer support responses
- Requested information and account notifications
Messaging Terms
- Message frequency may vary
- Message and data rates may apply
- Consent is not a condition of purchase
- Mobile carriers are not responsible for delayed or undelivered messages
Opt-Out Instructions
You can opt out of SMS communications at any time by replying:
STOP
You will receive a final confirmation message after opting out.
Help Instructions
For assistance, reply:
HELP
Or contact us at:
Non-Sharing Clause
No mobile information, SMS consent data, or text messaging opt-in information will be shared with third parties or affiliates for marketing or promotional purposes.
6. Intellectual Property
All website content, branding, graphics, logos, text, videos, educational materials, and digital assets are the exclusive property of Prana ATX LLC unless otherwise stated.
You may not:
- Reproduce or distribute content
- Copy or modify materials
- Sell or republish content
- Use our branding without written permission
Unauthorized use may violate intellectual property laws.
7. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems or data
- Interfere with website functionality or security
- Submit false, misleading, or fraudulent information
- Harass, abuse, or threaten others through our platform
We reserve the right to restrict or terminate access for violations of these Terms.
8. Third-Party Services and Links
Our website may contain links to third-party websites, tools, or services.
We are not responsible for the content, availability, security, or practices of any third-party services. Accessing third-party websites is done at your own risk.
9. Disclaimer of Warranties
All services, content, and communications are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
We do not guarantee:
- Uninterrupted website availability
- Error-free functionality
- Specific wellness or personal outcomes
- Compatibility with all devices or systems
Your use of the website and services is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Prana ATX LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of our website or services
- Delays or interruptions
- Third-party actions or systems
- Reliance on information provided through our website or communications
Our total liability shall not exceed the amount paid by you for the applicable service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Prana ATX LLC, its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of the website or services
- Your violation of these Terms
- Your violation of applicable laws or third-party rights
12. Privacy
Your use of our services is also governed by our Privacy Policy.
Please review our Privacy Policy for details on how we collect, use, and protect your information.
13. Termination
We reserve the right to suspend or terminate access to our website or services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our business or users.
14. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Internet or hosting outages
- Government actions
- Labor disputes
- Illness or emergencies
- Third-party service interruptions
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the appropriate courts located in Texas.
16. Changes to Terms
We may update or modify these Terms at any time.
Updated versions will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated Terms.
17. Contact Information
If you have questions regarding these Terms, please contact:
