Privacy Policy

We may collect information in the following categories:

a. Information You Provide

This includes personal details you voluntarily submit through forms, appointment requests, inquiries, registrations, SMS opt-ins, or other communications, such as:

• Name
• Email address
• Phone number
• Business or organization name
• Appointment or wellness-related inquiry details
• Any other information you choose to provide

b. Automatically Collected Information

When you visit our website, certain technical and usage data may be collected automatically, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages viewed and time spent on the site
• Referral URLs and interaction data

This information may be collected using analytics and tracking technologies.

c. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to improve website functionality, personalize your experience, analyze website traffic, and support marketing efforts.

You can control cookie settings through your browser preferences.

We may use the information we collect to:

• Respond to your inquiries or appointment requests
• Provide, manage, and improve our services
• Send service-related notifications and updates
• Communicate with you regarding appointments, support, or wellness services
• Send SMS or email communications when consent has been provided
• Improve website performance and user experience
• Maintain security and prevent fraud or misuse
• Comply with legal obligations

We use your information only for legitimate business purposes and in accordance with applicable laws and regulations.

By providing your phone number and explicitly opting in, you consent to receive SMS communications from Prana ATX LLC related to:

• Appointment confirmations and reminders
• Customer support responses
• Wellness service updates
• Requested information regarding our services

SMS Consent Terms

• SMS consent is not shared with third parties or affiliates for marketing purposes.
• Message frequency may vary depending on your interactions with us.
• Message and data rates may apply.
• Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive one final confirmation message and will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance, reply:

HELP

Or contact us directly:

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist with:

• Website hosting
• Analytics
• CRM and communication systems
• Appointment scheduling
• Customer support services

These providers are authorized to use information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.

We may also disclose information if required by law or necessary to protect our legal rights or safety.

We do not share, sell, rent, or disclose your mobile information, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes.

All categories of personal data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances except as required by law.

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your information
• Withdraw consent for communications
• Opt out of marketing communications

To exercise your rights, contact us using the information below.

Our website may contain links to external websites not operated by us.

We are not responsible for the content, privacy practices, or policies of third-party websites. We encourage you to review their policies independently.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

Updated versions will be posted on this page with a revised effective date.

Your continued use of our website or services constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: